Why is “In Progress” a Dirty Word for Stakeholders?

Picture this: you’ve hired a design team. You come to a meeting, ready to see the latest designs. But when they’re presented, you start noticing typos… things you asked to be changed last time you saw them… small problems, but problems nonetheless. You’re frustrated and lose confidence in the designer. Now picture this: you’re a…

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Live from CSA: Interview: Content Design – Working Together for an Elegant User Experience

Interview: Content Design – Working Together for an Elegant User Experience, by Dave Lippman and DeAnn Wright DeAnn: How did your intro to content strategy start? Dave: My experience started with content, and a fundamental thing was ensuring content strategists understood the problem, before they began crafting the experience. I still look back at that….

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