A Good User Flow Has No Wrong Path

“THEM: Well, I have to confess that we don’t quite use it the way you’d want… ME: (frowns) Now, that frown you see may not be for the reason you think. I’m not frowning because people don’t follow the methods we share to the letter. I’m frowning because they seem to think that’s a problem.” -Jesse James Garrett, How…

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