Writing for Health Literacy Workshop Slides

Rick Allen and I led a workshop on writing for health literacy this morning, as part of the Health Experience Design conference. I’m so grateful to have had a great group of participants. We were able to discuss how health literacy is impacted by social determinants, and resources to write for plain language. Health Literacy…

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Healthy Language is Plain Language

If you missed my webinar on how to write in plain language, never fear! I have the slides, and a recording, so you can still learn how to help patients and caregivers understand what you’re saying. Ultimately, if you work in healthcare and you want “healthy” language? You need plain language. There are many reasons…

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Accessible Design in 20 Minutes

Looking for a quick-n-dirty guide to accessible design in 20 minutes? I gave this talk to my team as an intro, and I’m happy to share it. It’s full of tips and tricks. Accessible Design and Content in 20 Minutes from Marli Mesibov Looking for More on Accessible Design? Here’s a more detailed article on…

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Why I Care About Financial Wellness

Financial wellness? Sounds boring. Worse, the finance industry is embroiled in scandals, corruption, and poor user experiences. Why would someone who cares about people want to enter the world of banks, wealth management, and financial institutions? Because people need us. Financial wellness is at stake. Banking is Not Human In spite of the commercials telling…

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Planning and Writing for Voice UI

Last week I gave a talk on planning and writing for voice UI. In the talk, I explored a few important concepts: A voice interface is not right for every experience. Voice interfaces are different from chatbots and other conversational interfaces. When you are creating a voice interface – either for a car, a new…

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Accessibility in Design and Content: Webinar

If you’re looking for ways to make your work more accessible, you don’t have to start with development. Accessibility in design and content is an important factor! That’s why my colleague James Christie and I gave a webinar last week on accessibility. The focus of the webinar was accessibility in healthcare, but the skills and…

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Do You Have an Accessible Website?

Do you want an accessible website? Submit your site for a chance to get a short report on how your site can be more accessible. What Does Your Accessible Website Need? Accessibility means designing for people with disabilities. Compare this with inclusive design. An inclusive design is good for both people with disabilities and without….

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Designing for Mental Health Workshop

For designers, the mental health space is a difficult one to reach. Hundreds of apps flood the app store offering to cure depression, bipolar disorder, and other behavioral health issues. But few are clinically tested or have proven their validity. That’s why Mad*Pow is hosting a Designing for Mental Health Workshop. At Mad*Pow we want…

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How Long Should My Page Be? It Depends.

One of the most infuriating – and most often used – statements in a UX practitioner’s vocabulary is “it depends.” It comes up when people ask everything from “how many photos should be on my homepage” to “how many items should be in top nav?” to “how long should my page be?” It depends. While…

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Content Strategy Gratitude

I’m grateful for many things. Some are personal, others professional. I’ve worked hard to build my career, and been exceptionally lucky to see that pay off. This year, I’m feeling particularly grateful. It’s more than just personal gratitude. It’s content strategy gratitude. My Content Strategy Gratitude What makes me feel so great this year? Here…

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